Privacy Policy

Last updated: August 2026

Serene Shifts Retreats ("we," "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices.

1. Information We Collect

• Information you provide: name, email, phone number, and details you share in forms, your member intake, or communications.
• Payment information: processed securely by our payment provider (Stripe). We do not store your full card details.
• Usage information: basic technical data such as device and browser type, and how you interact with our site.

2. How We Use Your Information

• To provide and manage your membership and retreat experiences
• To communicate with you — including calls, updates, newsletters, and reminders
• To process payments and maintain records
• To improve our services and personalize your experience

3. How We Share Information

We do not sell your personal information. We share it only with trusted service providers who help us operate — such as Supabase (database), Stripe (payments), SendGrid (email), Twilio (text messages), and Netlify (hosting) — and only as needed to deliver our services, or where required by law.

4. Cookies

Our site may use cookies and similar technologies to keep you logged in and understand site usage. You can control cookies through your browser settings.

5. Data Security

We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You may request to access, correct, or delete your personal information by contacting us. You may also unsubscribe from marketing emails at any time using the link in our emails.

7. Children

Our services are intended for adults (18+). We do not knowingly collect information from children.

8. Retention

We retain your information for as long as needed to provide our services and meet legal obligations.

9. Contact

Questions about your privacy? Email info@sereneshiftsretreats.com.